Terms of service

Terms of Service [Updated as of November 6th, 2024]

Welcome to Reclaim Gang. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing our website or purchasing any products from Reclaim Gang, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree, please do not use our website or services.

2. Eligibility

You must be at least 18 years old to make a purchase. By using our services, you confirm that you meet this age requirement.

3. Product Information

All product information, including descriptions, ingredients, and usage instructions, is provided for informational purposes only. While we strive to ensure accuracy, we do not guarantee that all information is complete, current, or error-free. Please consult a healthcare provider for medical advice regarding our products.

4. Orders and Billing

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. In the event of cancellation, we will notify you and refund any payment received.

5. Subscription and Cancellation Policy

For our subscription services, you may cancel anytime by providing at least 7 days’ notice before your next shipment to avoid being billed for the upcoming cycle. Cancellations can be made via your account on our website or by contacting us at hello@reclaimgang.com.

6. Shipping Policy

Currently, we only ship to U.S. states. All orders are processed within 2 business days of the original order date, unless otherwise communicated. Reclaim Gang is not responsible for packages lost or stolen after delivery.

7. Refunds and Returns

Our refund policy includes a 30-Day Hair Loss Guarantee, which covers a full refund if eligibility criteria are met. Please refer to our Refund Policy for full details. For other returns, we do not accept used or opened products unless received damaged. Contact hello@reclaimgang.com for assistance.

8. Limitation of Liability

To the fullest extent permitted by law, Reclaim Gang and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products, website, or services.

9. Intellectual Property

All content on this site, including images, text, and product descriptions, is owned by Reclaim Gang and protected by copyright laws. Unauthorized use of any content is prohibited.

10. Privacy Policy

By using our services, you consent to the collection and use of personal information as described in our Privacy Policy. Please review our Privacy Policy for more details on how we protect your information.

11. Changes to Terms

Reclaim Gang reserves the right to update these Terms of Service at any time. Changes will be posted on this page, and continued use of our services after any modifications implies acceptance.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at hello@reclaimgang.com.